How can we help?
Search our documentation, FAQs, and guides.
Browse by Category
Popular Articles
How to reset your password
Learn how to easily recover your account access using our secure reset link.
Understanding AI Rankings
Discover how our proprietary algorithm ranks the best AI tools based on data.
Creating a Public Stack
Share your AI workflow with the community by creating a public stack.
API Authentication Guide
Learn how to secure your API requests using our bearer token system.
How we handle your data
A comprehensive guide to our data protection and privacy compliance.
I can't log into my account
Common solutions for authentication and session issues.
Frequently Asked Questions
How does Optima determine rankings?
Rankings are determined by a proprietary algorithm that factors in performance benchmarks, user reviews, feature completeness, pricing, and overall adoption.
How often are the AI tool rankings updated?
Our data engine updates rankings daily to ensure you always have the most accurate and up-to-date market intelligence.
How can I report inaccurate information?
Use the Contact page and select 'Report a Bug' category. Our team reviews all reports within 48 hours.
Can I export my data?
Yes. Go to Settings > Data & Privacy > Export Data. You'll instantly receive a comprehensive JSON download containing all your data.